Ordering

Before you place an order
To speed your order and make your purchase as easy as possible, please have your credit card ready. Be sure of the card's billing address and your shipping address. Finally, be sure to have the correct tool and/or replacement model numbers selected.

Ordering Options

Ordering Online
All of the products and replacement parts are available for purchase online. We offer a secured environment for your privacy and protection.

Paying for your Purchase

SmithTool currently accepts PayPal payments only. 

SmithTool is an ID Verified account holder, which means that our account and bank details have been checked and accepted as valid.  Paying through PayPal is safe and easy.  You can pay with any major credit card/debit card or use e-cheque.  As soon as we receive your payment, we will send you the product(s) you ordered.  If you are not a member of PayPal, not a problem, it is easy and free to sign up.

Credit Card Security Information

Your Security is SmithTool’s Top Priority and that’s why we use PayPal.
”With the industry's most-advanced encryption, fraud prevention, and Buyer and Seller Protection Policies, PayPal is dedicated to keeping your account safe and secure from scams and fraud.”  For more information on PayPal’s security information, please go to https://www.paypal.com/cgi-bin/webscr?cmd=_security-center-outside.

Questions about your order?

Customer Service Hours

8:00am - 5:00pm Mon.-Thurs.
8:00am - 4:00pm Fri. (Central Standard Time or Central Daylight Time)
Closed Saturday and Sunday

Before your order arrives

Call our customer service line. When you call, they'll need the following information:
Customer number or the name & address the order was placed under the order date and what part number(s) you ordered.

After your order arrives